from Port Jefferson, NY United States
This sweater is lovely. The quality of the cashmere is is excellent. It is both extremely soft and tightly knit. Further, while the cut is roomy enough to be comfotable, it is slim enough to be flattering.
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Excellent cashmere. Poor customer service
April 14, 2015
from Grayslake, IL United States
I had been a long time fan of Lands End cashmeres, but in recent years they thinned the cashmere down and cut the patterns smaller and tighter. I ordered the Caroline and found it as beefy as the older sweaters I used to have. It arrived with a nice thank you note for purchasing and care instructions. Unfortunately, when I emailed the company to ask a question about pilling (the website says poor cashmere pills), they never responded. I wanted to know why the care instructions recommended buying a special soap to prevent pilling. If ever anything goes wrong with the purchase, I wonder if I'd ever get a response. Although I don't anticipate there will be any problems right now.